One of the top mattress brands in India, Bianca strives to offer its customers not just the finest range of high-quality products, but a memorable experience that lasts with them long after the purchase. Among the various benefits that we provide our customers, one feature that stands out is our 100 Nights Trial period. Mattress shopping is not an activity that one indulges in frequently, so we aim to assure you about your purchases with us through this policy.
Read on to know more about why we offer a 100 Nights Trial period:
Why is Bianca’s 100 Nights Trial Period essential?
We believe that purchasing the right mattress is imperative to ensure that it grants you a healthy and restful sleep throughout its shelf life. Whether you engage in offline or online mattress shopping, it is not possible to determine in a mere ten minutes or so if the mattress that you are selecting will fit your needs over the course of time.
Hence, at Bianca, we present a 100 Nights Trial period to allow you to test out the mattress from the comfort of your own home over a span of 100 nights. This gives you adequate time to know if the mattress is fitting your sleeping requirements in terms of the comfort and support it lends to your body as you sleep, in turn helping you decide whether you wish to return it or not.
How the 100 Nights Trial policy works
1. After buying a mattress from Bianca through our website or other online or offline platforms, if you discover that the product is not matching your expectations within a period of the first 100 days starting from the date of delivery, then we do our best to facilitate a hassle-free return process for you.
2. Once you place a return for your product, the refund will be processed through the same payment method that you had opted for to pay for the mattress.
3. Before placing a return under this policy, we advise our customers to try the mattress out for at least 30 nights prior to making a final decision. This is because it takes a period of 30 days for your body to adapt to a new mattress.
Besides, Bianca deals in only the most exceptional doctor-certified orthopedic mattresses, so sometimes it may take a while for you to get used to a mattress that is a lot more supportive and comfortable than the one you may have been sleeping on earlier.
What are the exceptions for return/refund under the 100 Nights Trial offer?
Bianca extends the 100 Nights Trial offer with the motive of benefiting the customers by letting them return their purchased mattress in case of an unsatisfactory experience within 100 nights. But there are certain exceptions to the policy to prevent its misuse. Some of them are specified below:
- If the mattress has been used improperly and is in a damaged condition.
- If the request for return/refund is owing to the wrong mattress size, etc.
Thus, with Bianca’s 100 Nights Trial period, you can now shop for the best mattress for back pain in India with complete assurance.